search
backpage.com > Grand Rapids jobs > Grand Rapids customer service

Posted: Thursday, October 20, 2016 1:57 PM

Reply

Ensures customers' satisfaction by making pick-ups and deliveries in a proficient and timely manner. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

JOB DUTIES AND RESPONSIBILITIES:

Delivers messages, telegrams, documents, packages, and other items to business establishments and private homes by performing the following duties:

Travels to delivery site on foot or by bicycle, motorcycle, automobile or public conveyance.
Keeps log of items received and delivered.
Obtains receipts or payment for articles delivered.
Services vehicle driven, such as checking fluid levels and replenishing fuel.
Performs pick-up and delivery of jobs by accurately following a map and/or written instructions.
Follows RICOH Service Excellence performance requirements.
Responsible for maintaining compliance with state and company standards by operating a vehicle in a safe and lawful manner and following company guidelines in the event of an accident and/or injury.
Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner.
Completes all paperwork in a timely, accurate and legible manner.
Presents professional appearance to clients by dressing in professional attire according to company standards.
Responsible for vehicle safety by maintaining routine maintenance on all delivery vehicles (oil change, tire rotation, etc.) according to company specifications.
Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime.
Performs other duties as assigned.
QUALIFICATIONS (Education, Experience and Certifications)

Typically Required:

High school diploma or equivalent is required.
Requires valid state driver's license and driving record that meets company standards.
Requires experience in electronic communication devices and experience in a team environment.
Ricoh is an EEO/Affirmative Action Employer -- M/F/Disability/Veteran

• Location: Grand Rapids, Zeeland.MI

• Post ID: 27084883 grandrapids
grandrapids.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2016 backpage.com